City Drivers provides professional driver services across Bangalore based on customer requirements.

• Personal Driver / Chauffeur Services
• Monthly Driver Services
• Corporate Driver Services
• Airport Transfer Driver Services
• Local Travel Driver Services
• Professional and Verified Drivers

Drivers may be assigned based on vehicle type, location, experience and specific customer requirements.

• Bookings can be made through our website, WhatsApp, direct call or other authorized communication channels.
• Once we receive your request, our support team will contact you to confirm driver availability, timing and pricing.
• A booking is considered confirmed only after acknowledgment from the City Drivers support team.
• Driver availability may vary depending on location, service type, date and time of booking.

• Monthly driver tariffs may be based on working hours such as 8, 10 or 12 hours per day.
• Pricing may vary depending on vehicle type, location, experience and special requirements.
• Payments may be made through Cash, UPI or Bank Transfer based on the agreed payment terms.
• Full or partial advance payment may be required to confirm certain bookings.
• Any additional charges will be communicated wherever applicable.

• The standard monthly driver schedule generally covers 26 working days per month.
• Working hours will be based on the service package agreed with the customer.
• Overtime beyond the agreed working hours may attract additional charges.
• Any extension or significant change in duty timing should be communicated in advance.
• Weekly offs, holidays and additional working days may be subject to separate terms.

• City Drivers aims to provide verified, trained and experienced drivers.
• Drivers are expected to maintain professional behavior and punctuality.
• Drivers are expected to follow safe and responsible driving practices.
• Drivers must respect customer privacy and maintain professional conduct during service.
• Any concern regarding driver behavior should be reported immediately to our support team.

• Customers must ensure that the driver's working environment is safe and respectful.
• The customer's vehicle should have valid insurance and be in roadworthy condition.
• Customers must provide accurate details regarding duty hours, pickup locations and travel requirements.
• Customers should inform us in advance about special requirements.
• Customers must not request drivers to perform illegal or unsafe activities.

• Airport transfer services are subject to driver availability and prior confirmation.
• Pickup time, drop-off location and required service duration should be communicated while booking the service.
• Customers should provide accurate airport and pickup information before confirmation.
• Any change to the originally agreed pickup or travel plan may result in additional charges where applicable.
• Customers should provide clear travel and destination information before confirmation.

• Corporate services may be provided based on mutually agreed service requirements.
• Companies may provide duty schedules and operational instructions for driver allocation.
• Billing and payment terms for corporate clients may differ based on the service agreement.
• Long-term corporate driver requirements are subject to driver availability.

• Cancellations made before driver assignment may generally be free of charge.
• Once a driver has been assigned or has arrived at the customer location, cancellation charges may apply.
• Advance payments may be subject to cancellation and refund terms.
• Refunds, where applicable, may be processed within 7 working days after confirmation.
• Refund eligibility will depend on the nature and status of the booking.

• In case of driver unavailability, City Drivers will make reasonable efforts to arrange a replacement.
• Replacement availability may depend on location and service requirements.
• Customers are requested to inform our support team immediately if there is any issue with the assigned driver.
• Replacement timelines cannot always be guaranteed due to availability constraints.

City Drivers acts as a professional driver service facilitator and makes reasonable efforts to verify and screen drivers.

• We are not responsible for loss, damage or accidents caused due to circumstances beyond our reasonable control.
• Vehicle owners are responsible for maintaining valid insurance and legal documentation for their vehicles.
• Customers and drivers should not enter into private arrangements outside the agreed service platform without informing City Drivers.
• Any personal agreement between a customer and driver outside our authorized service arrangement may not be covered by City Drivers.

• Customer information is handled with reasonable care and confidentiality.
• Contact details may be used for booking confirmation, customer support and service-related communication.
• We may contact customers regarding updates related to their requested services.
• Customers should provide accurate contact information when making a booking.

• City Drivers reserves the right to modify, update or revise these Terms and Conditions whenever necessary. Any updated version will be published on our website.
• We may also modify service availability, pricing, service areas or operational procedures based on business requirements.

• For booking-related questions, service concerns, cancellations or general support, customers are requested to contact the City Drivers support team through the official contact details available on our website.
• Our team will make reasonable efforts to address customer concerns and provide appropriate assistance.